EVOCA Group

The Challenge

•Inefficiency in managing potential malfunctions and restocking products in leased machines.

•The need to improve internal processes.

The Solution

beSharp supported EVOCA in creating a platform to remotely manage and control the machines. Through a WebApp, managers can access cloud-based digital twins of physical machines and perform all necessary operations directly from a remote location. Additionally, data generated from user interactions with the machines is collected and stored for reporting purposes, with a strong focus on data governance: each role is granted the appropriate data set through multi-level user management with customizable access rights.

The Benefit

•Visibility and Control Through Data

The developed platform provided EVOCA’s customers with visibility into how users interact with the machines, helping them better understand their needs.

•Digital Twin

The management and maintenance of vending machines are now performed remotely and proactively, reducing downtime and optimizing resources.

•Data Governance

The system was designed to ensure that every business role accesses the “right data at the right time,” thereby improving the efficiency of internal processes. This approach not only enhanced business performance but also increased the value offered to customers, improving their overall experience and satisfaction.

•New Business Model

All operations are simplified through an intuitive web interface with quick and easy configurations, offering extensive customization options and a single point of access to Evoca’s telemetry services.

•Competitiveness

With the Cloud platform, EVOCA introduced unprecedented flexibility, providing its customers with full control over all connected machines.

Next Step

•Using Machine Learning algorithms to improve services and optimize processes with a data-driven approach to continuous improvement.

•Expanding digital services offered to end customers.

•Enabling predictive maintenance using collected data.